Q1. Are you a factory or solely a trading company? What certifications do you possess?
A: We are undoubtedly a factory, proudly holding CE, ISO9001, SGS, and CCC certifications.
Q2. Is it possible to become your sales agent within our market?
A: Absolutely! We welcome your interest. Please email us now to explore this exciting opportunity.
Q3. What is the minimum order quantity (MOQ)?
A: The Minimum Order Quantity is just 1 set, perfectly accommodating smaller requirements.
Q4. How does your company handle warranties?
A: Every item undergoes meticulous 100% quality testing before dispatch. We extend a comprehensive 12 or 18-month warranty for assurance. During the
Experience peace of mind with our warranty period. If any quality issues arise without any human interference, rest assured, we'll promptly dispatch the necessary parts for your repair and replacement.
Q5. Can you accept OEM orders?
A: Absolutely! We warmly welcome OEM/ODM orders, providing you with tailored solutions.
Q6. What's the payment term?
A: We offer flexible payment options including T/T, L/C, West Union, and Cash among others.
Typically, we require a T/T with 30% deposit and the remaining 70% balance prior to shipment or upon presenting the copy of B/L. For LC, we accept 100% at sight.
Q7. What is the package standard?
A: For smaller capacities, we use secure carton packaging, while larger capacities are safeguarded with either pallets or robust
wooden cases, ensuring the utmost protection and distinction of goods.
Q8. Why choose us?
A: 1. Renowned brand in China for over a decade - Sanyu
2. User-friendly operating system - Simple yet effective software, effortless control with a gentle touch.
3. Consistent performance - Leading renowned components guarantee unyielding quality.
4. Exceptional after-sales service - 24/7 online support, always by your side.
5. Swift delivery - Economical and secure shipping, managed diligently by us.
Q9. What is your production capacity?
A: We proudly produce 3000 sets monthly, with the ability to offer customized packaging as per your requests.