1. Are you a factory or just a trading company? What certifications do you possess?
A: Indeed, we are a factory that exemplifies excellence, proudly bearing certifications like CE, ISO9001, SGS, and CCC. These accolades are a testament to the exceptional quality and reliability of our products, ensuring you receive only the best.
Q2. Is there potential to become your brand's sales agent in our market?
A: Absolutely, we are thrilled to extend an invitation for dynamic new partnerships! By reaching out via email, you can explore this exciting and mutually rewarding opportunity with us. Let's embark on a journey of shared success and growth, intertwining our futures for mutual benefit. Join our expanding global family and thrive with us!
Q3. What is your minimum order quantity (MOQ)?
A: Our MOQ policy is designed to be incredibly flexible, allowing you to start your journey with just a single set. This removes any hurdles and eases your entry into business, making the process smooth and convenient for our valued clients.
Q4. How does your company handle warranties?
A: Rest assured, every product is rigorously quality-checked, undergoing a 100% assurance process before leaving our facility. We offer comprehensive warranties for 12 or 18 months to give you peace of mind. If any issues arise during this period, we are committed to resolving them swiftly and efficiently to ensure your complete satisfaction.
warranty period: Should you encounter any quality concerns not due to human error, we will promptly provide replacement parts to facilitate repairs or replacements. This ensures minimal disruption to your operations and maintains seamless productivity.
Q5. Can you accept OEM orders?
A: Certainly! We wholeheartedly welcome and encourage OEM/ODM orders. Our bespoke partnerships are crafted to meet your specific needs, supporting innovation and creativity to provide customized solutions that align perfectly with your unique vision.
Q6. What are the payment terms?
A: We accept a wide range of payment methods including T/T, L/C, Western Union, Cash, and more. These options are designed to provide you with the utmost convenience and flexibility, ensuring a seamless and hassle-free transaction experience.
Typically, our payment terms include a 30% deposit via T/T, with the remaining 70% due before shipment or upon presentation of the B/L copy. For L/C transactions, we require 100% payment at sight, ensuring a streamlined and efficient process.
Q7. What are the packaging standards?
A: Our packaging standards are meticulously designed to match the product's capacity. Smaller items are housed in durable cartons to ensure maximum protection and safe transit to your desired location.
For larger items, we employ robust pallets or sturdy wooden cases, ensuring goods are securely shielded. This guarantees their safety and easy identification during transport, providing peace of mind throughout the journey.
Q8. Why choose us?
A: 1. With over a decade of excellence, Sanyu stands as a beacon of trust and quality in China's industrial landscape, representing our unwavering commitment to excellence.
2. Our operating system offers intuitive and efficient functionality, providing a seamless user experience with ease and precision.
3. We use top-tier components in all our products, ensuring reliable performance and consistent quality every time.
4. Our 24/7 online support is unmatched, providing continuous assistance and peace of mind whenever you need it.
5. We ensure swift delivery with economical and secure options, overseeing every step to guarantee your products arrive on time and in perfect condition.
Q9. What is your production capacity?
62972001
Audited Supplier 
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